Case Studies
Transforming Logistics for Poole Lighting
Background
Poole Lighting operates with multiple house-hold consumer brands familiar to homes across the UK; Interiors1900, Saxby Lighting, Endon Lighting, available in over 25 online retailers.
With three UK warehouses, multiple warehouse management systems (WMS), and an array of retailers, product types and sizes – Poole Lighting’s processes were fragmented and inefficient.
Poole Lighting, operating their distribution centre in Chesterfield, also faced challenges in managing their rapidly growing logistics and supply chain operations. They were using myriad carrier partners and related platforms. In order to streamline their operations and boost efficiency, Poole Lighting sought a solution that could consolidate their logistics into a single unified system.
The AGL service
Poole Lighting identified key pain points for AGL to address:
Managing three separate UK warehouses with varying systems.
Handling a wide range of product types and sizes that required different carrier solutions.
Limited tracking and operational insights due to the fragmented systems.
Difficulty adapting existing systems to meet specific needs such as drop shipping and dimension-based carrier selection.
AGL partnered with Poole Lighting to introduce Clearview, a multi-carrier technology designed to consolidate all their logistics processes into one platform. Over the past 12 months, Clearview has:
Unified WMS
Unified all warehouse management systems into a single, cohesive platform.
Cohesive Staff Access
Provided daily access to over 60 Poole Lighting users, empowering them with enhanced tracking and actionable insights.
Labelling Integration
Consolidated label printing to suit the client type and warehouse requirement.
Improvements Across the Supply Chain
Improved operational efficiencies through custom adaptations, including:
- Adding dimension size functionality for optimised carrier selection.
- Implementing drop shipping capabilities to meet retailer-specific needs.
- Created custom fields to be used in carrier allocation.
- AGL printer app can send instructions to over 20 printers.
Key Takeaways
Operational Efficiency
With enhanced tracking and insights, Poole Lighting achieved greater visibility into their logistics, enabling faster decision-making and improved overall efficiency.
Flexibility and Adaptability
Clearview’s customisable features allowed Poole Lighting to tailor the system to their specific requirements, from managing varying product dimensions to facilitating drop shipping.
Retailer Collaboration
By streamlining operations, Poole Lighting enhanced their partnerships with major retailers
Commercial Benefits
Enhanced visibility gleaned from Clearview enabled Poole Lighting to implement new, appropriate carriers - producing significant savings and supporting further growth.
“Not one carrier fits all package and delivery requirements. The agility Clearview provides Poole Lighting improves both customer experience and client transparency, which positively impacts efficiencies across the operation.”
- Steve Johnson, Product Development Director, AGL