We’re thrilled to celebrate the promotion of Rebecca to the role of Customer Experience Desk Supervisor here at AGL!
Rebecca‘s promotion is a well-earned recognition of her unwavering dedication to our diverse client base and her deep knowledge of the carrier network and our innovative multi-carrier platform, Clearview. Her progression within the company reflects both her professional growth and her commitment to delivering excellent service.
Reflecting on her new role, Rebecca shared:
“The expansion of my role to Customer Experience Desk Supervisor has been welcome at a time when we are busier than ever. I’ve enjoyed embracing the added responsibility and continue to develop my skills in a fast-paced environment, supported by an experienced Senior Leadership Team.”
She also added:
“As AGL continues to grow, my role has a greater emphasis on Customer Experience and ensuring seamless communication between customers and carriers. It’s an area I’m passionate about, especially now, as I take on the added responsibility of supporting the team and maintaining our high standards.”
Mark Jones, AGL CEO comments:
“Rebecca is a very talented member of Team AGL, she has all the attributes we value; excellent customer service with an insatiable willingness to learn. Rebecca’s promotion further strengthens our first-class Customer Experience team.”
Rebecca‘s drive, professionalism, and attention to detail make her a fantastic fit for this new leadership position. Please join us in congratulating her on this exciting next step in her journey with AGL.
Every year, as shoppers prepare for Black Friday and the Christmas rush, the logistics world enters its most demanding period. Retailers face intense pressure to meet rising expectations for speed, convenience and reliability.
AGL is proud to announce the continuation of our partnership with AFC Wimbledon for another season.
New Director of Sales, Stuart Montague tells us about 2025 so far After his promotion to Director of Sales, the AGL social media team sat
